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Support

Help and self-service request forms.​​

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General Questions
  • General Questions: Your teacher is happy to help!

  • Rescheduling: Your teacher is happy to help!

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Holidays - built in breaks, no need to cancel​​​
  • Fall Semester

    • Thanksgiving Holiday: Monday, November 23 - Sunday, November 29​​

      • Last lesson: Sunday, November 22​

      • Lessons resume: Monday, November 30

    • Winter Holiday: Saturday, December 19 - Friday, January 1​​

      • Last Lesson: ​Friday, December 18

      • Lessons resume: Saturday, January 2

  • Spring Semester: ​

    • Spring Break:​

      • Phoenix, AZ: Sunday, March 7 - Saturday, March 13​

      • Las Vegas, NV: Saturday, March 13 - Friday, March 19

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Annual school-wide holidays

  • No lessons scheduled

  • No make ups needed

Tuition remains the same for your budget

  • You are not charged extra the 4 times a year there are 5 weeks in a month to make up for this​

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Self-Service Online Forms, no printing or PDF necessary

We're here to help! Please complete one of the self-service online request forms below, and we will process it promptly. If you don't see what you're looking for, please contact us. 

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All tuition-related online forms must be submitted at least 7 days in advance of your billing date for processing.

  • New Teacher Request Form: Click here

  • Pause Form: Click here

  • Event Registration: Click here

  • Add time to lessons: email support@doorstepmusiclessons.com

  • 7-Day Cancellation Request Form (must submit 7 days in advance via form only): Click here :(

    • For accuracy and security, form must be submitted

    • We can't take action based on phone calls, texts, email, voicemail, messages to teacher/staff, or any other method

    • Must be submitted at least 7 days in advance of your renewal date

    • Lessons missed before a form is submitted when still on the teacher's schedule are Family Cancellations, as the teacher attempted to deliver service

 
Additional Support

​Support Staff are happy to help Monday - Friday.​ Our office is closed on weekends and all holidays.​​

 

Email support@doorstepmusiclessons.com

Get $50.00 OFF next month

Refer friends and when they sign up mentioning you, you'll get $50.00 off your next month, plus they'll get a FREE lesson with their 1st month.*

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Copy/paste-able text**:

You should try Doorstep Music: In-Home Lessons! I think you’ll like it. I love it!

 

You’ll get a free lesson with your first month, so give it a try.

https://enroll.doorstepmusiclessons.com​

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There is no limit to how many students you can refer!

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*Terms and conditions apply. New families only. Must mention you at signup for referral discount. Discount will be applied to next month's bill. Not redeemable for cash.

**By sending this text message, you represent and warrant that your referral does not reside within WA.

FAQs

More Questions?

Ask your teacher for details.

Still not sure? Student Services Staff are available Monday-Friday.

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